Scheduling for optimal efficiency and happier customers

Is scheduling costing your business customers, profit, and growth opportunity?  In this article, we will look at a variety of ways that scheduling plays a key role in the operations and growth of your business, look at a case study of how the addition of automated scheduling to a legacy spreadsheet instantly makes a business more profitable and opens new opportunities.  I will describe how this solution is integrated into existing office documents, and link to all of the tools used in the solution.

scheduling is vital to business

Businesses of all sorts do scheduling as routine part of business.  Appointment scheduling is the lifeblood of all sorts of professional practices .  Service businesses that conduct installations, repairs, or projects need to schedule crews for timely completion of jobs at the convenience of customer requests.  If a business is to thrive and grow, these jobs should be scheduled efficiently — meaning as many jobs get completed as possible within the time and resources available to your company.

Many businesses start as small operations, scheduling one job at a time as the needs arise, for a single person or a small crew.  As you add customers and expand your service just a little, the same simple schedules, often kept on a spreadsheet or even updated on paper, strain to keep up.  Signs that your scheduling is holding back your business growth might include:

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AI for Business — Is yours ready?

Business is experiencing an explosion in the availability of technologies collectively called artificial intelligence that promise to change the way we get insight from data, process human speech and written communications, and understand the content of images. We review recent survey results about what small businesses have to say about AI, ask a now-familiar “smart speaker” to help us define AI, and ultimately sketch out our own definition that will frame an ongoing investigation of AI for business.

AI for business may be the smartest move you can make

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